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"Tackling new projects takes a lot of time and effort. But with cbanc, this is a solution that gives me real work savings. Using the cbanc Network doesn't take up my time, it gives me my time back."

Rich Moldenhauer
Flagship Bank Minnesota

 
 
Cash Management Customer Information
Contributed by:VP‚ Cash Management/Treasury Services
Asset size: Bank with under $250m
Location: Midwest
Description: Single page Word document can be used to gather critical information from your customer/prospect for cash management consulting and evaluation. Each section asks specific questions to address with your client/prospect and assists your staff by providing them an organized discussion pattern of the companies business. Very good tool for new cash management sales reps or commercial loan officers. Sections include: General Company Information, Accounts Receivable, Accounts Payable, payroll, Information Reporting, Account Reconciliation, Wires, Stop Payments & Investments. This document can be edited as necessary.

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MORE PEER CONTRIBUTED DOCUMENTS:

59 Documents 66 Answers 51 Exam Watches 79 Vendor Reviews

Internet Banking Enrollment Agreement (Cash Management)
Asset size: with between $250m - $500m
Description: Internet Banking enrollment form for Cash Management customers.
Cash Management Products Overview
Asset size: with under $250m
Description: Single page powerpoint which shows the business cycle for producing and selling goods/services and the cash management products/services associated with those points in the business cycle. Provides a visual concept of how/when specific cash management services assist buisness customers. This can be edited and customized with your bank's own products/services and used internally in staff training, or used to market to your customers/prospects.
Cash Management Incident Checklist
Asset size: with between $500m - $1b
Description: This checklist can be used for Cash Management Online Banking customers who have reported possible fraudulent Online Activity. Gives staff a streamlined and consistent approach for questioning customers and documenting information.


RELATED QUESTIONS AND ANSWERS:
Q
Electronic Banking Organizational Structure/Chart
Asked by: VP,‚ Cash Management/Treasury Services
Asset size: Bank with
Location:IL

I am looking for information on how banks (greater than 1 billion in assets) have structured Cash Management and electronic banking services. What staff positions do you have for cash management operations/online banking operations? Is electronic/online banking operations staffed outside of cash management? What department is responsible for customer service for business and retail? What department is responsible for business training, implementation, documentation, annual review process?
A
Answered by:VP, ‚ Cash Management/Treasury Services
Asset size: Bank with over $1b
Location: VA

At our bank, our cash management is structured as follows:

> Cash Management Dep...
Q
Cash Management Organizational Structure/Chart
Asked by: VP,‚ Cash Management/Treasury Services
Asset size: Bank with
Location:IA

I am looking for peer group information on how your bank has structured Cash Management and electronic (online) banking services to business customers. What staff positions do you have for cash management operations/online banking operations? Is electronic/online banking operations staffed outside of cash management? How many cash management sales positions do you have? (looking for banks from $750M-$900M with multiple branches or holding company)
A
Answered by:VP, ‚ Technology
Asset size: Bank with between $500m - $1b
Location: WA

We are just under $1 B in assets and have 21 branches. We have 1 CM Sales Officer (VP le...


RELATED EXAM EXPERIENCES:
FDIC - BSA/AML | June 2012
exam experience posted by a SVP‚ Back Office/Deposit Operations from member with under $250m in assets
That customers that purchase money orders with good funds for no real reason are up to something.
FDIC - BSA/AML | June 2013
exam experience posted by a Manager‚ Compliance/BSA/Legal from member with between $250m - $500m in assets
All questions asked were expected and relevant to a BSA/AML exam
OCC - Compliance | March 2014
exam experience posted by a AVP‚ Back Office/Deposit Operations from member with over $1b in assets
Expectation that dual control should be required for Cash Management customers even though systems are in place to mitigate risks.

RELATED VENDOR REVIEWS:
Security Information Management
TriGeo
Security Information and Event Management (SIEM)
LogRhythm
Customer Relationship Management
salesforce.com, inc
Cash/cash tax software application
Financial Tools, Inc.
Cash Management
Digital Insight

 
 

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