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Rich Moldenhauer
Flagship Bank Minnesota

 
 
Incident Response Plan Scope and Purpose
Contributed by:AVP‚ Retail Banking/Branch Operations
Asset size: Bank with between $250m - $500m
Location: Southeast
Description: This Incident Response Plan Scope and Purpose document provides an intrusion/incident response plan to be used in the event that there is unauthorized access to or use of confidential customer information. It is an excerpt of our Information Technology Policy which is also available for purchase.

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MORE PEER CONTRIBUTED DOCUMENTS:

22 Documents 7 Answers 11 Exam Watches 14 Vendor Reviews

CATO Incident Response Plan
Asset size: with between $500m - $1b
Description: This is our Bank's CATO Incident Response Plan
Incident Response Policy
Asset size: with under $250m
Description: Incident Response Policy has passed thru all our exams
Incident Response Plan
Asset size: with under $250m
Description: Incident Response procedures


RELATED QUESTIONS AND ANSWERS:
Q
Blocking Foreign POS on debit cards
Asked by: AVP,‚ Technology
Asset size: Bank with
Location:MN

We are a 365 million bank located in the midwest. I am interested in finding out if there are any banks that are currently blocking foreign country codes for POS on customers' debit cards and then releasing the block if a customer calls to inform us they will be using their card foreignly. To mitigate fraud risk, we currently receive a list of suspect transaction activity and call the customers to verify if the POS is authorized. We already block "at risk" countries. We are finding over half of the fraud is generated overseas. If your bank is blocking foreign country codes, I am looking for advise on how you implemented the process. Do you incorporate the merchant category code within the country code to narrow the block? Do you offer a 24 hour call center? How did you notifiy customers of the country blocking change? We would grandfather in all customers currently using their card foreignly.
A
Answered by:VP, ‚ Back Office/Deposit Operations
Asset size: Bank with between $500m - $1b
Location: PA

Our ATM software allows us to decide whether or not we would allow foreign transactions t...
Q
Incident Response Training
Asked by: Manager,‚ Technology
Asset size: Bank with
Location:NC

I am looking for an Incident Response Training Guide/outline that has passed an FDIC IT Audit.
A
Answered by:Manager, ‚ Other (Trust, Facilities, Physical Security)
Asset size: Bank with between $500m - $1b
Location: WI

I have an Incident Response PLAN that went thru FDIC in April with no changes required. ...


RELATED EXAM EXPERIENCES:
OCC - IT | May 2012
exam experience posted by a Manager‚ Compliance/BSA/Legal from member with under $250m in assets
Business Coninuity testing
FDIC - IT | February 2012
exam experience posted by a VP‚ Lending/Credit/Loan Admin from member with under $250m in assets
Questions about Remote Deposit security and procedures at the customer location.
FDIC - S&S | January 2013
exam experience posted by a Manager‚ Technology from member with under $250m in assets
Alot of questions about CATO and wanted a very detailed Incident Response Plan. Alot of questions about vendor management.

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