Looking for a sample letter to send to a customer who has an overdrawn account that the bank wants made positive. More specifically, we are looking for a letter for the branches to send out to an overdrawn account at 15 days negative. Would you happen to have one we could look at and tweak for our needs?
Here is the template we suggest our CourtesyConnect customers use as a first collection letter. It educates the account holder about the overdraft status and the reasons to bring the account positive. It also suggests alternatives ways to manage overdrafts.
If you have any questions about this letter or ways to automate sending them to your customers, please let us know.