Does anyone have an Acceptable Use Policy or Procedure for an in house Bomgar appliance? Thanks!
Can Evidence of Insurance for Dwelling be used as a secondary form of identification at account opening? Also, I'm curious to see others' list for acceptable primary and secondary forms of identification.
If a bank's secondary market department is providing the permanent financing on an in-house construction loan here, is it allowed to use the credit bureau that is pulled by the secondary market or must it pull a separate one for its construction loan?
We are running into an issue where for CIP we have to verify the SSN due to the Risk Assessments saying for example, "Multiple SSNs listed for this name". We have listed documents to use for SSN verification if the applicant cannot produce their SSN Card- VA documents, SSA-1099 for example, however, these government issued documents have the SSN truncated. Are you seeing policies addressing this?