TOPIC: New Accounts

New Account Denial Letter

Manager at a credit_union ($247MUSA)

Would anyone be willing to share the letter being sent to a potential member/customer when your FI denies the opening of an account? If the denial is based solely on ChexSystems we use their Adverse Action Notice, however we recently added Experian's PID (Precise ID) and were advised by Experian that they do not provide an Adverse Action Notice.

Thank you,

Donna Howard
eServices Manager

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