My bank wants to begin requiring principals of the businesses sign a personal guarantee for the business deposit accounts.  Is anyone else doing this?  I am having a difficult time locating a form that is not geared specifically for lending purposes.

Does anyone know any companies that offer business services seminars? We are looking for a seminar to attend in 2020 that focuses on business services. We would like to stay away from webinars.

Does anyone have a Bill Pay risk assessment they'd be willing to share? Thanks in advance!

I am looking to see how others handle referral incentives to employees when referring a customer for commercial insurance to a third party arrangement/affiliate. 

We have one person at the bank that handles all commercial insurance referrals where they then connect the customer to our third party insurance company (no true affiliation, just a 3rd party agreement). Years ago, we had an examiner tell us for this type of referral, we have to limit the incentive to the referring employee because it falls under NDIP and insurance rules. We are ONLY referring commercial customers for commercial insurance (general liability, casualty, D&O etc).

Nowhere in any of the NDIP and insurance rules do I see commercial customers and commercial insurance falling within the scope. I think the examiners misunderstood our relationship (before I was here) and I am potentially going to give the OK for them to increase the referral incentive for employees.

 thanks!

I am seeking information (possibly guidelines or best practices) on Reinsurance Company Accounts.  I understand that these types of businesses are typically created in the Turks and Caicos Islands but are attempting to understand how, and what the appropriate paper trail is, when those are transferred to the United States. 

How do you expect to manage your commercial lending process in 2020? 📋 Fill out our short survey to help institutions like yours benchmark their strategies against peers and highlight industry goals for the coming year. 

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Read our latest article to learn the importance of obtaining a Reg. E decision from your account holders. 

Does anyone have experience opening a Premium Trust Account in Iowa? I have someone interested in opening this type of account, but I am not familiar with these accounts. I understand the overall structure and purpose of the account, but am looking for specifics on how it should be set up on our core.

With changes in payment systems moving rapidly, wondering if anyone has a payment strategist position, or someone within your bank that works on payment delivery systems, discovery,and implementation, for consumer and commercial customers?   If so, could I get a copy of the job description please.

Good morning,


Does anyone have an MSB Process, procedures or policy they are willing to share?

Thank you, Julie :-)

Hi Everyone,
Are there any Premier banks out there who have chosen Q2, Digital Insight, or Malauzai for their online banking?  We are evaluating alternatives to ROB and BOB.
Thanks!!
Barb 

Anyone have an ECorp agreement for their business customers that they'd be willing to share?

When your account holder data is spread across disparate systems in multiple lines of business, every aspect of your organization’s performance is impeded from acquisition to onboarding to retention – meaning that your institution has likely missed critical service and marketing opportunities in your account holders’ journeys.
 
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Join us for our last quarterly Regulatory Compliance Update of the year on October 22nd! Cayci Branum and Kenny Douglas will be covering current hot topics, upcoming regulations and more surrounding regulatory compliance. Register here: https://www.pkm.com/event/regulatory-compliance-update-live-october-22-2019/

Looking to see what types of processing limits you have in place for Merchant Remote deposit Capture. Additionally, what are you charging for use (charging for scanner, monthly service fees, etc).

Read our latest article to discover 5 essential elements your community financial institution should make sure to contain in your security policies.

We have a few public fund customers with 6 digit check numbers. These check numbers are not flowing all the way through to the customer's statement. Sometimes 4 check numbers come through, sometimes 1, super random. I understand we can't adjust anything coming in through the cash letter, but anyone have any luck correcting this through back counter or merchant capture avenues?

Would like to get a poll as to what other banks may require to be on deposit when banking an MSB to cover possible chargebacks after or when a MSB relationship ends. We currently have several MSBs that we do not require any sort of deposit and are concerned that should we or the MSB close the relationship, how do we ensure we get covered for any possible chargebacks that may come after the accounts are all closed?

Comments/thoughts???

Does anyone have procedures in place they would be willing to share for when you buy a bulk loan purchase from another institution? 

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