TOPIC: Digital

esign

Manager at a bank ($488MUSA)
Does anyone have an esign disclosure that encompasses ALL documents that the customer may opt in to receive electronically or is it best practice have have separate esign disclosure for each of the products/services ie. statements/notices, deposit account disclosures, loan disclosures, treasury management services, beneficial owner docs, other deposit related docs etc.

Also looking for an eisgn policy. Does each dept. have their own or is it a Bank wide policy. How do you ensure every dept follows the policy if electronic docs are not centralized.

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      Demonstration | Online Banking & Digital Fraud: A Consolidated, Cross-Channel Solution to Prevent Losses - Join us Nov 4

      November 04 at 12:30 PM - 01:30 PM EST
      Online Banking & Digital Fraud: A Consolidated, Cross-Channel Solution to Prevent Losses
      Protect Wire, ACH, and Mobile Deposit Channels with Speed and Confidence

      Register Now


      From mobile deposit fraud to unauthorized P2P transfers, opportunistic criminals are targeting digital channels to inflict massive losses. As more and more customers migrate to online banking, financial institutions must consider how a consolidated approach can mitigate fraud on digital and online channels, and proactively protect customers from loss.

      Join us for an in-depth product demonstration as engaging experts demonstrate how Verafin’s Fraud Detection and Management solution combats fraud across digital channels, evolving alongside emerging trends, and providing rich insights and real-time monitoring.

      Register Now

        Paying escrowed items electronically

        Person at a credit_union ($395MUSA)
        Hello!
        As our credit union grows, I am looking into streamlining mortgage servicing processes.  Currently we manually cut checks to pay escrowed homeowners insurance.  Is there an all-digital alternative that larger servicers use?  I'd be interested to hear anyone's experiences paying escrowed items using methods other than cashiers checks.  We already use Lereta for real estate taxes and State National to track insurance, but we pay the premiums manually via FICS Mortgage Servicer.

        Thanks in advance.