TOPIC: Controls

Having trouble keeping up with all these CECL updates?

CECL is in the news a LOT now that we're less than a year out from the transition. Robert Ashbaugh and Chris Emery are making sure your financial institution understands all of the recent changes and the ways that those changes and proposals might affect your institution's CECL implementation. Tune in for our free webinar in two weeks -- get registered here:


    Free October Webinar! Fintech Disruption & Risk: Leveraging ERM to Manage Disruption in the Marketplace

    You are invited to our October webinar discussing Fintech disruption and risk. Register for free today! If you are not able to make it to the live event, the recording will be available for download afterwards.

    With fundamental changes occurring in our industry from peer-to-peer payment to online mortgage companies, the financial services sector is undergoing tremendous changes. How do these changes impact your organization’s strategic plan for growth? How does one plan in a market that is being disrupted by technology, changing customer demands, and a volatile regulatory environment? Knowing the answers to these external factors can make a huge difference when asking key questions. For example, will spending more in marketing really create more client demand?

    In this webinar, you will learn how to factor external circumstances into your enterprise risk management model, including:

    • How to identify key assumptions
    • How to identify risks from market assumptions
    • How to define and implement controls on these market assumptions

    By using case studies, you will hear best practices to get more out of your enterprise risk management programs to create better results.

    Register Today!

      Internal Controls

      SVP at a bank ($273MUSA)

      We currently have Internal Controls audited by a third party and are considering taking it in house. Can anyone recommend a good source, guide or program that they use that would help us get started? Thanks

        FIS Review (lBS loan system and deposit originator) and SOD Review

        Person at a bank ($22.2BUSA)


        If your bank uses FIS for Bank operations, have you performed an independent review of IBS loan system and deposit originator front end input validation controls? Other than reviewing their SOC reports, have you performed any independent reviews around input validation, interface controls between FIS and your bank, etc.?

        Finally, have you performed an assessment of the roles, entitlements, and potential SOD issues; not just within a specific module, but across the platform?

        Would appreciate any insight, findings, and documentation you can share.

        Thank you

          FS-ISAC: Third Parties “Still a Big Risk”

          Good morning, Bankers! Today we are discussing the findings in the FS-ISAC's June Risk Summary Report. This post originally appeared on the Ncontracts blog.

          FS-ISAC: Third Parties “Still a Big Risk”

          Financial institutions need to continue to pay close attention to third-party access points, control objectives, reporting, monitoring, and gap analysis for the foreseeable future, according to an article in the Financial Services Information Sharing and Analysis Center’s (FS-ISAC) June Risk Summary Report...

          READ THE FULL ARTICLE: Download the attached PDF

            Dual Control Procedure/Logs

            Manager at a bank ($1.9BUSA)

            Would anyone be willing to share their procedures or logs for dual control processes such as mail, night drop, negotiable instruments, and vault access? I'd also like to know how you confirm items such as mail are opened under dual control verses having one individual checking mail and another department processing deposits.

              2017 Credit Union Call Center & Benchmarking Survey

              The results are in from this year’s 2017 Credit Union Contact Center Benchmarking Survey conducted by Strategic Contact. Register to learn how your institution stacks up and what key trends will impact your strategy for the year ahead. Registrants will also receive a link to download the results of the survey following the webinar.

              Join Lori Bocklund, President of Strategic Contact, and Al Rosenbaum, EVP of Customer Success at SilverCloud Inc., as they discuss the impact of and insights behind this year’s results. Gain a better understanding of the current industry landscape, while learning how to improve your member service and respond to growing competition. In this webinar, we’ll focus on:

              • The tensions, drivers, and disconnects behind a strategy focused on member experience
              • The challenges of relying on training, coaching, and development to address issues of high call volume and attrition
              • Call center staffing issues, metrics, and technology usage trends and gaps
              • Current approaches to reducing workload and improving agent performance
              • & much more

              Register today to secure a spot!

                Accounting / Financial Reporting Policy

                VP at a bank ($303MUSA)

                Hello! I am wondering what others are doing as far as an Accounting / Financial Reporting Policy. We are a small bank - 250 asset sized - and struggling with coming up with a policy that speaks to the recommendation we have had from our internal auditors to formally document this. As an example, we are a lean bank, and therefore may not have the third person "check" in all instances for example. If someone of similar size had a template they would be willing to share, it would be much appreciate. We really just need a starting point to get this going. Thank you!

                  Blog: Vendor Management - What the NCUA Really Wants

                  Person at a Company (USA)

                  This is part 3 of a 5-part blog series where we discuss what the agencies look for regarding vendor management.

                  This post was originally published on May 2, 2017 at the Ncontracts blog.

                  Today we are looking at the NCUA’s approach to vendor management, to better understand what the agency really wants from FIs.

                  The NCUA outlines its expectations in Supervisory Letter No.: 07-01, Evaluating Third Party Relationships. Its guidance is based on three key concepts:

                  1. Risk assessment and planning
                  2. Due diligence
                  3. Risk measurement, monitoring and control...

                  Risk assessment should begin by looking within. A credit union should...

                  READ THE FULLL ARTICLE: Download the attached PDF

                    Free Webinar - Revelations from the FDIC'S OIG Report

                    Person at a Company (USA)

                    Hi everyone. We'd like to invite you to Ncontracts' March webinar: Vendor Management State of Disrepair - Revelations from the FDIC's OIG Report

                    Join us as we dig into the OIG’s analysis to address deficiencies in third-party risk management, discuss how to mitigate them, and provide a first-hand look at the steps the FDIC may take to rectify these problems.

                    Register for this free webinar at


                      Internal QC and Loan Audit

                      Person at a credit_union ($846MUSA)

                      Since we do not do a "pre-closing review" we are working on enhancing the review process on the back end. We are beginning to do a loan and deposit quality control where the collateral, note and system setup is verified and then a full audit is completed on a sample of those, which includes TRID, TILA, etc. What are other Institutions doing that are over 500mil? Can anyone share their procedures and number of staff for their structure? We have a high application volume with Indirect Lending and need some ideas to manage the workload.

                        Has anyone built a Risk and Controls Library

                        Employee at a bank ($17.1BUSA)

                        I am looking for a template, or some general guidance in building a Risk and Controls Library that focuses on Fair Lending and UDAAP. The objective is to start with the high overview Risks, and trickle down to all applicable controls. If anyone has any guidance that would be greatly appreciated.