TOPIC: User Experience

Optimizing Your Digital Banking Experience for the New Normal

The Coronavirus crisis has forced the banking world to compress years of change into weeks.

For much of the last few years, the focus has been on the technology required to enable digital banking transactions. As we adjust to the realities of the new normal and fewer face-to-face in-branch interactions, banks and credit unions must now deliver an excellent customer experience, digitally.

Register for this webinar on Thursday, June 25th at 2 pm to learn actionable steps and best practices that  banks and credit unions of any size can easily implement that will allow you to: 
  • Improve the customer experience by providing automated self-service 
  • Increase technology adoption while reducing the number of calls and emails
  • Drive more product adoption via your mobile and online banking 
Register

We'll be sharing a free digital self-assessment your institution can use to identify areas for improvement in your digital banking experience.

Can't make it? Register anyways and receive a copy of the recording to watch when you have a chance!

    How to Optimize Your Digital Banking Experience for the New Normal

    The Coronavirus crisis has forced the banking world to compress years change into weeks. As we adjust to the realities of the new normal and fewer face-to-face in-branch interactions, credit unions must now deliver an excellent member experience, digitally. 
    Register for this webinar on Wednesday, May 20th at 2pm to learn actionable steps and best practices that credit unions of any size can easily implement that will allow you to: 
    • Improve the member experience by providing automated self-service 
    • Increase technology adoption while reducing the number of calls and emails
    • Drive more product adoption via your mobile and online banking 
    Register
    Can't make it? Register anyways and we will send you the recording afterwards!

      [Free Webinar Tomorrow] Where Service Meets Sales: Creating the Perfect Marriage of your Branch & Digital Channels

      Working in combination, TimeTrade’s Intelligent Appointment Scheduling and SilverCloud’s banking-specific support solutions allow financial institutions to deliver the right digital technology, at the right time to ensure their customers can connect to the right branch resources and staff at their precise point of need.

      This webinar will highlight how banks and credit unions can leverage the integrated power of SilverCloud and TimeTrade to generate high-value appointments – whether virtually or in the branch – while reducing unnecessary friction and delivering a superior customer experience.

      Register Now

      Can't make it? Register for the webinar to receive a copy of the recording afterwards.