Do any of you who accept ATM deposits ever Reject a deposit, and choose Not to process it?  An example would be a known fraud item, an amount mismatch on the physical check, 3rd party., etc.  We have the ability to reject and create an IRD to be sent back to customer, but curious what the industry standard is.  Do you do the same, or do you allow to process and place an extended Reg CC hold?  For those who do reject, do you have a sample letter that you provide with the IRD that you would be willing to share?

Thanks all!

I am looking in to establishing fraud policy and procedures for our CU. Does anyone have policy and procedure and set of questionnaires for Online Banking fraud, check fraud, Wire Fraud that they would be willing to share?