TOPIC: Human Resources

Sample Interview Questions - Branch Manager/Department Manager

SVP at a bank ($270MUSA)

Attached you will find a sampling of possible questions to ask a candidate during an interview. We have mainly used these questions when interviewing for a Branch or Department Manager however, many have applicability beyond those positions and may spur some other thoughts or questions as you read them. Hope this is helpful!

    FREE CBANC Webinar 4/25 @ 2PM EST "Optimizing Your Policies and Procedures"

    Person at a Company (USA)

    Happy Friday everyone! We're having a free webinar compliments of our partner, Silvercloud, on 4/25 at 2PM EST on how to optimize your policies and procedures so your front line can enforce them properly and save time and confusion when dealing with customers.

    Al Rosenbaum, EVP of Customer Success and Marketing at SilverCloud, joins us to cover:

    Why the structure of policy, procedure, and product manuals are critical to the success of your bank or credit union
    The impacts these manuals have on employee experience and productivity, customer/member experience, and leadership strategy
    How to reinvent and architect your policy, procedure, and product manuals for success (less rework, greater revenue).

    If you can't make the live event register anyway to get the replay.


      Metropolitan Capital is hiring for Senior Loan Operations in Chicago, IL

      Employee at a bank ($275MUSA)

      Apply for the Senior Loan Operations position or simply get more details directly thru our website "Careers" section on the right side of the main page

      About us

      Metropolitan Capital is a Universal Bank offering premier Private Banking & Wealth Advisory, Commercial Banking, and Investment Banking services that cater to high net worth individuals and entrepreneurs, their families, and the businesses they own and operate.

      At Metropolitan Capital, the client experience drives our business philosophy. Through a hands-on approach at every touchpoint of the relationship, our financial professionals provide clients with the tools and the insights to achieve both their professional and personal goals. Our unique ability to understand complex circumstances and craft long-term customized solutions has differentiated Metropolitan Capital from other financial institutions in the industry and has enabled us to successfully grow nearly exclusively through client referrals.

      Metropolitan Capital comprises a family of financial service companies that include Metropolitan Capital Bancorp, Inc. (Federal Reserve-regulated financial holding company), wholly owned Metropolitan Capital Bank & Trust (Member FDIC), and Metropolitan Capital Investment Banc (FINRA-licensed broker dealer).


      Company details**

      Chicago, IL

      Year founded


      Company type

      Privately Held

      Company size

      approx. 50 team members

        Background Checks

        AVP at a credit_union ($8.1BUSA)

        We conduct background checks as part of our recruitment process. We are looking to put more definition around this process in our organization. Would anyone be willing to share policies or procedures you have in place when background checks come back with poor and/or negative information for the candidate? Thank you.

          What will banks do with their tax gift?

          Changes to executive compensation, deferred tax assets and liabilities, foreign earnings and loss of interest deductions are just a few of the ways the new tax laws could impact financial institutions. Check out PKM Tax Partner, Pat Tuley’s feature in Bank Director to hear more: