As bankers get back to work in the branch, there are questions to answer. Today, we discuss how to make both customers and employees comfortable in the branch and how to hire virtually. Read Article

Has anyone ever sent out a survey for customers to complete after obtaining a mortgage loan?  If so, would you be willing to share?

I wanted to let everyone know that Blanchard Consulting Group is working with CBANC to offer a discount to our annual salary and cash incentive survey for the banking industry.  All CBANC members that participate in the survey will be able to save $100 off the participant rate ($250 insted of $350).   We have over 150 positions in our survey and last year we had over 200 banks participate.  To download a copy of our survey and participate, please click the link below or visit our website at www.blanchardc.com.  Let me know if you have any questions.

Survey Link:  http://www.blanchardc.com/files/6415/8799/5233/2020_Blanchard_Salary__Cash_Compensation_Survey.xlsx

The impact of the COVID-19 pandemic on both small and large financial instiutions in the United States is undeniable.  The immediate impact on stock prices is already evident and unemployment has reached unpredicted levels.  The long-range impact of this pandemic is yet to be determined.  As the pandemic plays itself out over the next several months, we fully expect the banking industry will stay calm, not overact, and plan strategically.  

In the attached document, we examine how COVID-19 has impacted compensation plans in 2020 and possible incentive and bonus plan design considerations for both 2020 and 2021 in light of this crisis.    

Meetings are even more vital with a greater number of remote workers, but they can also be more challenging. We give 6 tips for remote meeting management. Read Article

Your newly-embraced remote work practices can give you a competitive advantage in recruiting and employee retention. Here are three reasons why. Read Article: https://www.pcbb.com/bid/2020/05/07