TOPIC: Fiserv

Fiserv DNA and Offline Processing

Employee at a credit_union ($1.1BUSA)
Interested in discussing if anyone that uses Fiserv DNA actually utilizes the Offline Processing. What are the pros and cons?  Have you ever experienced a day that you were not live by the end of business? 

    Account Create Program

    Person at a credit_union ($103MUSA)
    Hello, we are currently using a program called Account Create, that enables new members to apply for membership via online.  We are thinking of changing the way we use Account Create, by not identifying the potential applicant in person, but rather just have them apply and sign the account card via DocuSign.  And of course this is more high risk for fraud.  Can anyone share there policies, account procedures, risk assessment and what preventable fraud programs are you using.