TOPIC: ATM

Diebold DN/ITM

Manager at a bank ($4.8BUSA)
Hi - We are in the process of replacing about 30 older Diebold machines with new ATMs. While NCR and Hyosung are fairly mature in the ITM (Integrated Teller) space,  Diebold is pitching us the new DN series which has only been out a year. Any banks using the DN series yet, and if so, have you used it as an ITM? I would appreciate any input/experiences you can share. 

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      ATM remote settlement

      Manager at a bank ($508MUSA)
      We current have our branch staff complete the ATM settlement process.  We would like to remove the branch staff from the process and have the machines settled daily by the Operations Department using remote settlement.   I'm unsure how we will handle a few things such as adding cash and balancing the cash portion of the deposits.  We do have deposit automation so there is no need scan check deposits. 
      If anyone is currently balancing on-site ATMs remotely, I would love to hear about your process or see examples of the forms used. 
      Thank you! 

        Courtesy Pay ATM Notice

        Employee at a credit_union ($1.4BUSA)
        My credit union is looking into adding a Courtesy Pay notice on our ATMs as a best practice. Does anyone have an Courtesy Pay notice they are willing to share? Thank you in advance!

          ATM Security Gates

          Director at a bank ($258MUSA)
          We have seen uptick in our area on hook and chain attacks on ATMS. Wanted to see if anyone has the ATM gates that protect the fronts of the ATM's. They look like this. https://www.ldsystemsinfo.com/atm-security Looking to find a vendor and roundabout cost 

          Thanks!