TOPIC: ATM

Demonstration | End-to-End High-Risk Customer Management & CDD/EDD - Join us Dec 16

December 16 at 12:30 PM - 01:30 PM EST
End-to-End High-Risk Customer Management & CDD/EDD
Segmentation, Stratification, Surveillance & EDD Workflows for High-Risk Customers

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High-risk customer management is a significant challenge, as financial institutions must balance the needs of their business and customers with heightened regulatory expectations for customers in high-risk categories.

Join us as product experts demonstrate how Verafin helps you effectively manage high-risk categories of customers, including private ATM owners, Cannabis-Related Businesses (CRBs) and more. Learn how our segmented and stratified approach to risk provides a more accurate assessment of your high-risk customers — saving you valuable time and resources.

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    MasterCard RTP/RTC posting issues

    COO at a bank ($205MUSA)
    We are a Fiserv premier core and Star debit processing  bank. We have been battling the two for 60 days now attempting to allow our institution to accept the new MasterCard return codes (RTP/RTC). We have quite a bit of customer impact and lots of finger pointing between Fiserv and Star (which is Fiserv) with no resolution. I've been told December 9th is the date for correction but the other information I've been given hasn't lined out. Anyone else experiencing this issue? Just wondering how many institutions are involved and what you may be doing to resolve in the mean time...I've been unable to get a report of the daily declined trans so we could at least memo post a credit until final credit is provided.