TOPIC: Customer Support

Optimizing Your Digital Banking Experience for the New Normal

The Coronavirus crisis has forced the banking world to compress years of change into weeks.

For much of the last few years, the focus has been on the technology required to enable digital banking transactions. As we adjust to the realities of the new normal and fewer face-to-face in-branch interactions, banks and credit unions must now deliver an excellent customer experience, digitally.

Register for this webinar on Thursday, June 25th at 2 pm to learn actionable steps and best practices that  banks and credit unions of any size can easily implement that will allow you to: 
  • Improve the customer experience by providing automated self-service 
  • Increase technology adoption while reducing the number of calls and emails
  • Drive more product adoption via your mobile and online banking 

We'll be sharing a free digital self-assessment your institution can use to identify areas for improvement in your digital banking experience.

Can't make it? Register anyways and receive a copy of the recording to watch when you have a chance!