TOPIC: Online Accounts

Docusign - ESIGN consent

AVP at a bank ($1.4BUSA)
We have recently been testing DocuSign for online accounts however have come into a roadblock with their E-sign consent process, and our reps have gone silent. 

Currently we use docusign internally for form transfers between departments for signoff, so we would be using now both for internal envelopes and external envelopes.  

We need a way to differentiate between internal and external envelopes for the prompt for esign disclosures, as we do not want esign to prompt for each and every document sent internally from department to department, but we do need esign to prompt for each envelope externally.  

Any docusign users know how to turn these settings on appropriately?