TOPIC: Tracking

Exporting HMDA data from ComplianceOne Mortgage to another software program for editing

Manager at a bank ($1.9BUSA)
We are needing guidance on how to export HMDA Data from ComplianceOne Mortgage and then import it into a seperate software like RATA or Trupoint for editing. Can anyone give us any guidance on if they currently do this?   When we contact ComplianceOne Lending they tell us we can export HMDA into a txt file, but only 25 records at a time and there is not an option within the lending program to export the data.      We currently have over 800 HMDA loans and we are looking to get a new software vendor to help us edit the data and run reports. etc.

Thanks in advance for all the comments to follow.

    Last Chance - Free December Webinar: Tracking Exam and Audit Findings

    You are invited to our December webinar discussing best practices for tracking and avoiding exam and audit findings. Register for free today! If you are not able to make it to the live event, the recording will be available for download afterwards.

    Standard compliance protocols are set to ensure that processes are followed by management and employees, internal audit, external audit, and government review. In spite of those checks and balances, examiners and auditors uncover deficiencies in your processes, and it falls to your team to resolve them. These issues can be the proverbial ‘hot potato’ on who takes the necessary action on the findings. It’s common for the findings to revolve around third-party risk, business continuity issues, and compliance areas. This webinar will address:

    • The dangers of only using Excel spreadsheets to manage findings
    • Best practices for policies and procedures to avoid findings in the first place
    • How to track to guarantee complete remediation of findings
    • The benefits of testing your remediation to ensure changes take effect
    • Best practices of vendor management, business continuity planning, and compliance to help your financial institution avoid findings

    Register Today!

      Free December Webinar! Tracking Exam and Audit Findings

      You are invited to our December webinar discussing best practices for tracking and avoiding exam and audit findings. Register for free today! If you are not able to make it to the live event, the recording will be available for download afterwards.

      Standard compliance protocols are set to ensure that processes are followed by management and employees, internal audit, external audit, and government review. In spite of those checks and balances, examiners and auditors uncover deficiencies in your processes, and it falls to your team to resolve them. These issues can be the proverbial ‘hot potato’ on who takes the necessary action on the findings. It’s common for the findings to revolve around third-party risk, business continuity issues, and compliance areas. This webinar will address:

      • The dangers of only using Excel spreadsheets to manage findings
      • Best practices for policies and procedures to avoid findings in the first place
      • How to track to guarantee complete remediation of findings
      • The benefits of testing your remediation to ensure changes take effect
      • Best practices of vendor management, business continuity planning, and compliance to help your financial institution avoid findings

      Register Today!

        5 Tips for Better Contract Management

        Good afternoon, Bankers! Today we are discussing improving contract management. This post originally appeared on the Ncontracts blog.

        5 Tips for Better Contract Management

        Contracts can be the bane of your business since they contain a lot more moving parts than meets the eye. This means it's even easier to take major missteps on the path to effective and efficient contract management. But, these 5 tips can help...

        READ THE FULL ARTICLE: Download the attached PDF

          CRA CD Investments Tracking for Bonds

          Employee at a bank ($978MUSA)

          Good morning, I am taking over the CRA Tracking including our Community Development Investments. The previous CRA Officer would enter the amount of the Book Value as of 12/31 for that year for the Bond as the amount. Before her retirement, she mentioned during our 2015 CRA Exam, the examiner was confused as to why she used that figure, but in the end accepted it. He would not assist in a better way to track this but almost hinted that we may be under reporting our investment figures, but wouldn't go into detail. How do you report a Bond or Equity Investment total in your tracking? We choose to be examined as a large bank.

          We use a spreadsheet to track our donations/investments that shows: Assessment Area, Date, Organization receiving funds, Activity (Donation/Bond/etc), CD Purpose, Amount, Comments. Historically we get outstanding in the Investment Test, but I want to ensure I am reporting the best way possible.

            2017 Credit Union Call Center & Benchmarking Survey

            The results are in from this year’s 2017 Credit Union Contact Center Benchmarking Survey conducted by Strategic Contact. Register to learn how your institution stacks up and what key trends will impact your strategy for the year ahead. Registrants will also receive a link to download the results of the survey following the webinar.

            Join Lori Bocklund, President of Strategic Contact, and Al Rosenbaum, EVP of Customer Success at SilverCloud Inc., as they discuss the impact of and insights behind this year’s results. Gain a better understanding of the current industry landscape, while learning how to improve your member service and respond to growing competition. In this webinar, we’ll focus on:

            • The tensions, drivers, and disconnects behind a strategy focused on member experience
            • The challenges of relying on training, coaching, and development to address issues of high call volume and attrition
            • Call center staffing issues, metrics, and technology usage trends and gaps
            • Current approaches to reducing workload and improving agent performance
            • & much more

            Register today to secure a spot!

              Register for our webinar on Banking Money Service Businesses - July 11th at 11am PT

              Person at a Company (USA)

              Our webinar session with Northwest Credit Union Association (NWCUA) will focus on the significant opportunities that Money Service Businesses (MSBs) represent for credit unions willing and able to serve them.  As a result of “de-risking” by large national banks, MSBs across the country, including in the Northwest, find themselves without bank accounts.

              We will be addressing the current regulatory environment for banking MSBs; how the Hypur technology automates manual processes associated with serving MSBs; and the significant revenue opportunities in serving the MSB market.

              Don't miss out! Register now here: https://nwcua.org/event/responsibly-banking-money-service-businesses-webinar/

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