TOPIC: Online Banking

Demonstrtion | Online Banking & Digital Fraud: A Consolidated, Cross-Channel Solution to Prevent Losses - Join us Aug 19

August 19 at 12:30 PM - 01:30 PM EST
Online Banking & Digital Fraud: A Consolidated, Cross-Channel Solution to Prevent Losses
Protect Wire, ACH, and Mobile Deposit Channels with Speed and Confidence

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From mobile deposit fraud to unauthorized P2P transfers, opportunistic criminals are targeting digital channels to inflict massive losses. As more and more customers migrate to online banking, financial institutions must consider how a consolidated approach can mitigate fraud on digital and online channels and proactively protect customers from loss.

Join us for an in-depth product demonstration as engaging experts demonstrate how Verafin’s Fraud Detection and Management solution combats fraud across digital channels, evolving alongside emerging trends, and providing rich insights and real-time monitoring.

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    SecureNow

    SVP at a bank ($328MUSA)
    We recently implemented SecureNow. It seems to work for me personally and it worked well during the implementation testing. Now my CSRs are saying that some customers are not receiving the text or phone call until hours later. They also say that they log on to ROL/BOL and then another log on screen pops up and they have to enter their credentials a 2nd time. Then the screen pops up to request their code. Has anyone else experienced these issues?

      Demo Video | Unusual Access – ACH Agent – Online Account Takeover Detection

      Demo Video
      Unusual Access – ACH Agent
      Online Account Takeover Detection


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      Online customer accounts are a serious target for sophisticated cybercriminals looking to commit unauthorized transfers. Once an online account has been breached, money can be moved very quickly. This short video highlights Verafin’s targeted agent for Unusual Access – ACH which alerts investigators when an ACH transfer is attempted from an online session which is uncharacteristic for the customer. 

      Verafin’s Unusual Access – ACH agent detects when a new payee has been added during an unusual online session. This agent also features easy-to-read risk map smart evidence – visual representation of the customer’s digital fingerprint that illustrates up to six months of information and provides daily mapping of online banking access, highlighting access that is out-of-pattern.

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        Demo Video | Unusual Access – Reconnaissance Agent Online Account Takeover Detection

        Demo Video
        Unusual Access – Reconnaissance Agent
        Online Account Takeover Detection

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        A cybercriminal’s end goal is to siphon funds out of a victim’s online bank account. Once they gain access to the online account they will often make demographic changes to avoid detection in preparation for moving funds out of your institution. This short video highlights Verafin’s targeted agent for Unusual Access – Reconnaissance which alerts investigators to unusual access to a customer's online banking account before any transactional activity has occurred.

        Verafin’s Unusual Access - Reconnaissance agent features analysis of your online banking logs for online events that are out of pattern for your customer, with visual representation in a way that is easy to understand. The alerts also include details about contact information that has been modified online as well as the presence of failed login attempts, to give you the opportunity to suspend online access and get in touch with your customer.

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          Virtual Conference | ThinkBIG: Manage Risk. Drive Growth. | Sept. 22 - 23

          Registration is now open for our annual conference ThinkBIG: Manage Risk. Drive Growth. As we keep public health in mind, we've switched to a fully virtual format this year, bringing together industry thought leaders and experts, financial institution peers, CPAs, auditors, and regulators for two days of compelling educational content and networking.

          This conference will cover a variety of topics in CECL and portfolio risk, lending and credit risk, and ALM. Register today for the industry-leading conference that brings together over two decades of knowledge and experience (combining the former Sageworks Summit and MST National CECL Conference).

          Register now
          Sept. 22 - 23 

            Optimizing Your Digital Banking Experience for the New Normal

            The Coronavirus crisis has forced the banking world to compress years of change into weeks.

            For much of the last few years, the focus has been on the technology required to enable digital banking transactions. As we adjust to the realities of the new normal and fewer face-to-face in-branch interactions, banks and credit unions must now deliver an excellent customer experience, digitally.

            Register for this webinar on Thursday, June 25th at 2 pm to learn actionable steps and best practices that  banks and credit unions of any size can easily implement that will allow you to: 
            • Improve the customer experience by providing automated self-service 
            • Increase technology adoption while reducing the number of calls and emails
            • Drive more product adoption via your mobile and online banking 
            Register

            We'll be sharing a free digital self-assessment your institution can use to identify areas for improvement in your digital banking experience.

            Can't make it? Register anyways and receive a copy of the recording to watch when you have a chance!

              2020 Verafin Virtual Tour  - Join us June 17

              2020 Verafin Virtual Tour  Fraud Detection & BSA/AML Online Event  5 CAMS credits | 6 CAFP credits | 6 CRCM credits
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              Registration is now open for the 2020 Virtual Tour taking place Wednesday, June 17, 2020 from 12:00pm – 5:00pm EST.   

              This complimentary, online event features insightful presentations that highlight emerging fraud and compliance trends, including those related to the current COVID-19 crisis, along with the latest technologies to fight financial crime. During this interactive event you’ll have the opportunity to chat with technology and product experts during live Q&A sessions, and take part in polls and interactive elements. Join your peers at this industry-wide event, and hear our expert speakers dive into hot topics like:
              • Fraud Risks and Compliance Challenges During the COVID-19 Crisis
              • Evolving Fraud Trends and Technology: BEC Fraud, Card Compromise, Check Fraud Schemes 
              • Industry Reflections and Predictions with Special Guest Jim Richards  
              • Big Data Intelligence and the Way Forward for AML  
              • Best Practices for High-Risk Customer Management
              Attendees will receive 5 CAMS, 6 CAFP, 6 CRCM credits, or up to 5 Continuing Professional Education (CPE) credits towards industry accreditation programs, such as CFE and CFCS.    

              To review the agenda and reserve your spot, visit the Virtual Tour website.

              Register Now

                Demonstration | Consolidating Fraud Prevention and Management to Reduce Losses & Improve Visibility - Join us June 16

                June 16 at 12:30 PM - 01:30 PM EST
                Consolidating Fraud Prevention and Management to Reduce Losses & Improve Visibility
                Cross-Channel Analytics, Big Data, and Machine Learning to Fight Fraud

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                Financial institutions are facing common challenges in combating fraud. Adding layers of protection to detect and prevent fraudulent activity, managing your alert volume, and reporting losses can become increasingly difficult if there are multiple detection systems across different fraud and operational teams, and ultimately leads to a lack of visibility into your true fraud problem.

                Join us to learn more about the benefits of consolidating your fraud prevention and management functions with Verafin’s Enterprise Fraud Management platform. Learn how to reduce losses, strengthen prevention efforts across all channels and departments, and enable a full picture of fraud at your institution to drive strategic decision-making.

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                  Demonstration | Solutions to Combat COVID-19 Financial Crime - Join us June 3

                  June 03 at 12:30 PM - 01:30 PM EST
                  Solutions to Combat COVID-19 Financial Crime
                  Mitigate Risk and Prevent Fraud with Advanced Analytics and Rapid Cloud Delivery

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                  The COVID-19 crisis is creating historic possibilities for crime, and financial institutions can no longer afford delays in product updates or platforms that cannot release urgently required protections, today.

                  In this demo, you will learn how Verafin’s cloud-based Financial Crime Management platform is quickly addressing the latest COVID-19 crimes, helping institutions confidently manage compliance and protect their customers from loss.

                  Highlights of this product demonstration include:
                  • Targeted Online Account Takeover Agents
                  • Mobile Deposit Scam Detection with Machine Learning
                  • Enhancements to Wire Fraud
                  • New Detection Agent for Stolen Stimulus Payments
                  • Case Management for COVID-19-related Scams
                  Register Now

                    Demo Video | Risky Online Banking Setup Agent: Online Account Takeover Detection - Watch Now

                    Video
                    Risky Online Banking Setup Agent
                    Online Account Takeover Detection

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                    Confidence scams, like romance or job scams, are a growing ploy by fraudsters to establish trust with a victim with the end goal of obtaining personally identifiable information (PII) and eventually targeting the victim’s bank account. Fraudsters can use PII to set up online banking access, with or without the victim’s knowledge. This short video highlights Verafin’s targeted agent for Risky Online Banking Setup which detects when an existing customer is new to online banking and their online banking setup appears risky. 

                    Verafin’s Risky Online Banking Setup agent features smart evidence including a visual map to illustrate the distance from home associated with the customer’s online banking session, as well as graphical representation of your customer’s unique digital fingerprint, allowing you to easily see that unusual online account access has taken place.

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                      Email Marketing Service

                      Employee at a bank ($384MUSA)
                      Our bank would like to start utilizing mass email marketing. We have avoided this in the past for many reasons. However with the recent pandemic causing our lobbies to close, we now have a much greater need to communicate and market through email. 

                      Does anyone have any recommendations for email marketing service providers? Examples would be Mail Chimp, Constant contact etc. Would you be willing to share your good and bad experiences? 

                        How to Optimize Your Digital Banking Experience for the New Normal

                        The Coronavirus crisis has forced the banking world to compress years change into weeks. As we adjust to the realities of the new normal and fewer face-to-face in-branch interactions, credit unions must now deliver an excellent member experience, digitally. 
                        Register for this webinar on Wednesday, May 20th at 2pm to learn actionable steps and best practices that credit unions of any size can easily implement that will allow you to: 
                        • Improve the member experience by providing automated self-service 
                        • Increase technology adoption while reducing the number of calls and emails
                        • Drive more product adoption via your mobile and online banking 
                        Register
                        Can't make it? Register anyways and we will send you the recording afterwards!

                          5 CAMS Credits | Verafin Virtual Tour Next Week - Joins us May 13

                          2020 Verafin Virtual Tour
                          Fraud Detection & BSA/AML Online Event

                          May 13, 2020 from 10:00am - 3:00pm EST

                          Register Now for Free

                          The Verafin Virtual Tour is coming up on Wednesday, May 13, 2020, and we are excited to bring you the exceptional learning opportunities you have come to expect from a Verafin event. 

                          Our agenda will feature discussion on the latest trends related to the COVID-19 pandemic and the ways this is impacting financial institutions. We will examine new challenges for AML compliance, the types of COVID-19-related fraud scams that have emerged and demonstrate new solutions to help you protect your customers. 

                          We are thrilled to have Jim Richards, former Director of Financial Crimes Risk Management at Wells Fargo, join the Virtual Tour as our featured speaker to provide invaluable insight and perspective as an industry expert.

                          Participate in live Q&A sessions with industry experts that will take place after each presentation. A full team of experts will be available to respond to your questions live – ask questions directly to our team during sessions on fraud, AML and high-risk customer management. Any questions that are not addressed during the event will be followed up on shortly afterwards by our team. 

                          Attendees will also have the unique opportunity to participate in interactive polls on crisis-related trends, the future of AML, best practices for high-risk customer management, and fraud trends and technology.  Provide your feedback on current trends and challenges to see how it compares with over seventeen hundred of your peers.

                          Attendees will receive 5 CAMS, 6 CAFP, 6 CRCM credits, or up to 5 Continuing Professional Education (CPE) credits towards industry accreditation programs, such as CFE and CFCS.   

                          Visit the Tour website for up-to-date event details, to download the agenda and register for free.