Who else has had experience with suspected money laundering involving cash deposits with withdrawals by debit card at an out of state casino? Cash deposits are made to a personal account, majority under $2,500 to never hit large cash item reports. Deposits are made at 2 different branch locations but not on the same day. Then immediately calls the main office requesting to have debit card transaction & ATM limits cleared. The same day, multiple withdrawals are made by their debit card at an out of state casino (POS & ATM) for amounts from $64.95 to $504.95. Doing a little research, it appears to have been happening frequently.
We are looking at different avenues for contacting members/customers regarding transactional info on their account; not marketing. We have some that are not responding to mailed letters or phone calls regarding their dormant accounts and we are considering emails. We have read the CAN-SPAM reg and will not be marketing to them and will still include the option to "opt out". We have staff that want to use facebook messenger, but I don't feel social media messaging is the way to go. Do you use any social media messaging to contact your members? Do you have a sample of your authorization that your customer/members sign? We will be running this by legal, but wanted to see what others are doing as we update our policies and procedures.
Hello! We are converting from FIS BancPac to JHA Silverlake. We are going to have our Test Week in October. We did not contract for a "static bank" for test verification. Would anyone be able to assist me with identifying the reports we would use from FRM/Vision?