TOPIC: Consulting

BSA/AML and Fraud Conference | ThinkBIG: Fighting Financial Crime (formerly BUG) | April 19 - 22 in Austin

ThinkBIG: Fighting Financial Crime (Formerly BAM+ User Group)
April 19 -22 | Austin, TX

Join Abrigo for the 16th annual ThinkBIG: Fighting Financial Crime Conference for BSA/AML professionals. The BAM User Group Conference, now renamed ThinkBIG: Fighting Financial Crime, has provided industry-leading education and support. Come hear from the industry leaders, law enforcement, and peers as we dive into the latest trends in suspicious activity detection, fraud prevention, and regulatory expectations.
Network with other BSA/AML and fraud banking professionals and engage with law enforcement representatives, and expand your base of industry knowledge. This is an event you don’t want to miss! Be prepared to Think Bigger with insights and information critical to your BSA/AML and fraud prevention programs.

Register here 

    [White Paper] History of BSA by Former Top Banking Executive


    50 Years of the Bank Secrecy Act

    It’s Time to Renew the Purpose of Providing Actionable Intelligence to Law Enforcement
    Authored by Jim Richards
    Senior Strategic Advisor, Verafin
    Principal, RegTech Consulting LLC
    Former Global Head of Financial Crimes Risk Management, Wells Fargo & Co.

        Read Now

    To recognize almost 50 years of the Bank Secrecy Act (BSA), thought leader and industry expert, Jim Richards, has produced this thoughtful and insightful whitepaper. In charting the Act’s story through the years, Richards posits that “It’s time to renew the purpose of providing actionable intelligence to law enforcement”.

    Get a 'big-picture' view of how the BSA has evolved in reaction to the changing social and economic landscape, and hear Richards’ modern take on compliance and regulation and how today’s BSA might lead the industry forward into what he calls “an exciting and dynamic time”.     Read Now

      Affiliate on Bank Premises

      VP at a bank ($385MUSA)

      In a couple of weeks, we will have a tax consulting/preparing service provider located on bank premises. The tax service also happens to be an affiliate. Does anyone happen to have this type of relationship and can provide me with a form that describes the relationship between the bank and the tax service and if any information is shared?

        Guidance ...Please

        AVP at a bank ($47.8BUSA)

        If you use Oracle (Mantis is the system name, I believe) or Actimize (SAM) for transaction monitoring and case management (or any of the other reporting and monitoring modules), I’d appreciate your thoughts on “pro’s” and “con’s” (as balanced as possible). I appreciate your help and candor.

          Introducing CBANC's Vendor Members

          Person at a Company (USA)

          I wanted to take a moment to highlight our vendor partners on CBANC. As many of you may know we opened up the network in a controlled way to select vendor partners back in early 2016. We've worked with them to ensure they're bringing you helpful and educational content and expertise. Their investment in the vendor program is also what helps keep CBANC free for our bank and credit union members. If you're ever looking to tap into their expertise or learn more about the products and services these folks provide, please don't hesitate to visit their vendor page, direct message them, or reach out to us at CBANC if you're not sure the best way to get in touch. If there's a vendor not listed here that you'd like to see participating please encourage them to contact us or let us know. Also, if there's specific content you'd like to see from our existing vendors on the site please DM me or reply to this thread. Here's a list of our subscribing vendor members!

            2017 Credit Union Call Center & Benchmarking Survey

            The results are in from this year’s 2017 Credit Union Contact Center Benchmarking Survey conducted by Strategic Contact. Register to learn how your institution stacks up and what key trends will impact your strategy for the year ahead. Registrants will also receive a link to download the results of the survey following the webinar.

            Join Lori Bocklund, President of Strategic Contact, and Al Rosenbaum, EVP of Customer Success at SilverCloud Inc., as they discuss the impact of and insights behind this year’s results. Gain a better understanding of the current industry landscape, while learning how to improve your member service and respond to growing competition. In this webinar, we’ll focus on:

            • The tensions, drivers, and disconnects behind a strategy focused on member experience
            • The challenges of relying on training, coaching, and development to address issues of high call volume and attrition
            • Call center staffing issues, metrics, and technology usage trends and gaps
            • Current approaches to reducing workload and improving agent performance
            • & much more

            Register today to secure a spot!