TOPIC: Authentication

Experian Precise ID

Manager at a credit_union ($1.8BUSA)
Hello, 

We currently utilize CBC Innovis for ID verification through MeridianLink and are in the process of switching to Experian Precise ID. Does anyone have any sample procedures for your staff or any recommendations of how we can best instruct staff to use this product? We want to provide clear guidance as far as thresholds for the various scores, when to refer an app to Fraud/BSA, when to request additional documentation, resolving discrepancies, etc. 

Any input you may be able to provide is greatly appreciated. We will be utilizing this product for in-branch account opening and online account opening.