TOPIC: CRM

Encompass CRM

Manager at a bank ($1.7BUSA)

Is anyone currently utilizing Encompass CRM as your mortgage relationship management platform? We are currently using Usherpa Media Center and are just looking to explore alternatives to make sure we're not missing out on anything and/or overpaying for this service. Obviously Encompass is our LOS, so the direct link there is attractive, however we are learning that we can also integrate Media Center directly to cut out the need for manual data uploads.
Just looking to do a bit of a comparison (which can be difficult when both of their resources claim that their solution is the best ever), and any insight, pros/cons, etc . . . from someone who has used either of these systems would be helpful.

Thank you!