TOPIC: Vendor Management

FDiTech - Conducting Business With Banks, A Guide for FINTECHs and Third Parties

AVP at a bank ($741MUSA)
I wish all of the FINTECHs would read this guide issued by FDiTech in conjunction with the FDIC.  Perhaps if more FINTECHs would become aware of FI needs, requirements, and compliance considerations, when I ask for certain due diligence materials I might not get the response, "Well, I have never had anyone ask me for that before."  That tired old answer from FINTECHs worn out.  I may attach a copy of this guide to future RFPs.

    Vendor Management - Desk Underwriter through Fannie Mae

    Employee at a bank ($943MUSA)

    Hello, 

    Our bank is looking into Desk Underwriting through Fannie Mae (for selling loans), and for the VM piece. I was wondering if someone has experience with this process? We have been told by some outside sources, that since Fannie Mae is a government service provider vetting is not needed. I was hoping for some insight.

    Thanks
    Marie Heise
    Assistant Controller
    Rosedale Federal Savings & Loan

      Encompass clients - Do you have access to a data dictionary for system access?

      Employee at a bank ($10.2BUSA)
      My memory is not what it used to be, but while I was at a prior employer I seem to recall seeing a huge file from Encompass that had the name of the type of access, possible values for the field and then a brief description of what the field was for.  For example, Field name/Access level: Create New Loan File, Possible values: Yes/No, Desc: "Yes" means that the user is allowed to create a new loan file within their own pipeline.  "No" means that the user is not allowed to create new loan files.  

      If you have such a list, would you be willing to share its title/revision/version and maybe let me know how you were able to get the document from the vendor?  A colleague at my new organization submitted a ticket with our request, and were told that we would need to send someone to their admin training session, but that even then we would probably wouldn't be given access to the full document.  

        Free webinar | Return on Tech Investment – Measuring and Achieving Value from Fintech

        Thursday, Jan. 23 | 2 p.m. ET/ 1 p.m. CT
        Register now

        You’ve chosen the vendor, signed contracts, and you’re ready to deploy. It’s the most important (and expensive) project at your organization this year. The stakes are high. So what can you do to improve the odds that your investment will pay off? This session can help you increase the likelihood of success.

        It will show you how to:
        1.  Build your case for tech investment
        2.  Measure success to share across your organization
        3.  Involve and motivate end users in the project
        4.  Partner with your vendor
        5. Build momentum to create even more value
        Save your seat!

          Outsourcing Mobile ATMs

          Employee at a bank ($3.7BUSA)
          We currently have a few mobile ATMs that will go to festivals or events in the area.  We are now considering outsourcing our mobile ATMs and using a 3rd party.  Beyond vendor management and other factors, would there potentially be any BSA ramifications to consider? Do any other banks out there outsource their mobile ATMs?

            Ron Shevlin & Michael Berman talk shop: Fintech Strategy Hour 12/18/19 @3 PM ET

            Fintech is overrun with buzzwords hyping up the so-called Next Big Thing. But just because everyone is talking about something doesn’t make it right for your financial institution. Whether or not today’s hot fintech idea will translate into a function that support your FI's strategic goals and objectives comes down to strategy.

            Join Ncontracts’ CEO, Michael Berman and Managing Director of Fintech Research at Cornerstone Advisors, Ron Shevlin, for a candid video conversation about fintech trends and strategy.  Wednesday, December 18, 2019 @ 2:00 PM CT.

            You’ll hear about:
            • Tips for practically assessing industry fintech trends
            • The relationship between vendors and technological innovation
            • Fads that fizzled – and why it happened
            • The fintech year ahead
            • Aligning fintech with your business strategy
            • The regulators’ take on these partnerships
            Join us for this engaging webinar as two industry thought leaders share their insights on making smart and strategic fintech decisions.

              Risk duties

              Employee at a credit_union ($1.2BUSA)
              I am looking to expand my duties and position within the Enterprise risk label. I manage our vendor system and ERM assessment system but would like to get out into the Enterprise a bit more. We do have a new VP of risk but not a risk officer other than me. 
              Can you share your job description or tell me a little bit about your duties on a typical day? Do you focus in one area like Fraud and investigations, Policy reviews and updates, assessments? I am just looking for a little focus and structure on what may be working for others. 
              I am making a pitch for the CUNA ERM cert classes in December,  

                BCP and your vendors - are you prepared?

                Join us as we discuss arming your institution with strategies and tools for uncovering vendor BCP vulnerabilities and fortifying your own business continuity plan. Register for the webinar today!

                Do your critical vendors have well written, executed and tested business continuity plans? If they don’t — or if you don’t know whether they do — your financial institution may not be nearly as prepared to weather a disaster as it thinks.

                This webinar will explore the link between vendor management and business continuity planning (BCP) to show why it’s not enough for FIs to develop internal business continuity plans. Plans must also address vendor preparation and response to crises.

                You’ll learn:

                • Where BCP and vendor management guidance overlap
                • What to look for when assessing a vendor’s BCP
                • The difference between critical vendors and vendors critical to BCP
                • The most common mistakes FIs make when addressing vendor BCP
                • How to leverage contracts to ensure strong vendor BCP
                Register today!

                  Free Webinar | Considerations for Automating AML Monitoring | Earn 1 CAMS Credit

                  Friday, September 20, 2019
                  2:00 PM ET / 1:00 PM CT
                  Presented by Kevin Gulledge, CAMS
                  Register today! 

                  Financial institutions have many choices when it comes to AML solutions. These solutions can be very complex in nature, or they can sometimes be very basic. Join us for this free webinar where we will discuss the top issues that bank and credit union management faces when selecting, implementing, and using an automated AML monitoring software solution. We will look at the challenges faced by the financial institutions including discussions about policies and procedures, customer and transactional data, budget constraints, core systems, teller systems and more.
                  Join to learn:
                  • Understand the different types of automation that can support your financial institution’s BSA/AML program
                  • Identify common points of failure that institutions may have in implementing a solution along with recommended solutions
                  • Explain the implications that your BSA Program and Policies and Procedures may have on vendor or software selection
                  Save your seat! 

                    Webinar: The Role of Vendor Management in Business Continuity Planning

                    Join us as we discuss arming your institution with strategies and tools for uncovering vendor BCP vulnerabilities and fortifying your own business continuity plan. Register for the webinar today!

                    Do your critical vendors have well written, executed and tested business continuity plans? If they don’t — or if you don’t know whether they do — your financial institution may not be nearly as prepared to weather a disaster as it thinks.

                    This webinar will explore the link between vendor management and business continuity planning (BCP) to show why it’s not enough for FIs to develop internal business continuity plans. Plans must also address vendor preparation and response to crises.

                    You’ll learn:

                    • Where BCP and vendor management guidance overlap
                    • What to look for when assessing a vendor’s BCP
                    • The difference between critical vendors and vendors critical to BCP
                    • The most common mistakes FIs make when addressing vendor BCP
                    • How to leverage contracts to ensure strong vendor BCP
                    Register today!

                      DocuSign or In Person Electronic Signatures

                      Director at a Company (USA)
                           We are implementing DocuSign to accept electronic signatures.  We have been using it for some time on sending disclosures that required view only.  We are wanting to use it for in person signing at the branch; however, want to make sure we are addressing the requirements of E-Sign.  Would any bank that does in person signing via any vendor be willing to discuss how they meet the E-Sign requirements of 1) consent and 2) ability to open.

                           Originally Posted by Toni Verret, Chief Risk Officer of United Community Bank, on 1 Jul 2019 to CBANC FI Professionals Community.

                        New CBANC member benefit: CBANC Network announces the acquisition of Lendwell

                        Director at a Company (USA)
                        Pleased to announce a new benefit for the CBANC community.  We've acquired Lendwell, a mortgage settlement services provider used by hundreds of small- and mid-sized FIs. 


                        Our acquisition of Lendwell is the next step in our strategy of unlocking the power of cooperation and the collective purchasing power of thousands of financial institutions within the CBANC Network. The Lendwell platform will help our network members reduce the cost of lending operations while improving their ability to serve their customers.


                        FIs can expect to save up to two hours of time per mortgage file and 15-20% on services like AVMs, property assessments, flood certifications and many others. Best of all, there's no up front fee for CBANC members, and it'll take about half an hour to get up and running with Lendwell.


                          Learn more and start the sign-up process at www.cbancnetwork.com/lendwell

                                                                                                                                                Originally Posted by Mike Snavely, Chief Commercial Officer of CBANC, on 30 Apr 2019 to CBANC FI Professionals Community.

                          Teller Staffing Management Software

                          VP at a bank ($1.3BUSA)
                          Is anyone using software to manage teller staffing. We keep hearing that we are short staffed in branches but I think the problem is really scheduling and deployment. In contact centers we used software all the time to build schedules and predict volumes but that doesn't transition as easily to branch transactions and non customer interactions like ATM balancing and processing money shipments etc...