Description

SilverCloud, Inc. is a SaaS company specializing in digital enablement for banks and credit unions. Today, SilverCloud, Inc. harnesses the power of technology, specialists and industry insights and expertise delivered via Digital Enablement to help financial institutions successfully and effortlessly compete in the digital age.

Products

Breeze: For Your Customers

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Breeze is a digital experience application for banks and credit unions that integrates across all digital channels, including mobile and home banking.

With Breeze your bank or credit union will be able to dramatically improve the eChannel experience by providing customers with the targeted information they want and instantly answering 95 percent of queries online — virtually eliminating the thousands of redundant inquiries clogging up your call center each week.

SilverCloud Breeze will give your financial institution:

  • Loan, non-interest product, revenue and deposit growth
  • Streamlined digital experience with 24/7 self-service
  • Controlled call center costs

Compass: For Your Employees

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Compass is a policy and procedure application that seamlessly integrates with your financial institution’s intranet or portal — be it SharePoint, Passageways or any other.

By having SilverCloud break down and re-architect your policies, procedures and product information, while relying on the power of knowledge-based banking technology, Compass gives your front-line employees the ability to instantly locate the accurate, up-to-date information they need to exceed customer expectations.

Compass gives your financial institution:

  • Consistent and accurate intranet information
  • An effective training aid for new employees
  • Improved employee confidence and morale