Ncontracts - Risk & Vendor Management Software & Services

Verified Vendor
Vendor214 Overlook Circle, Suite 152
Brentwood, TN37027
Ownership: Private

Description

Ncontracts is a leading provider of risk and vendor management software and services to financial institutions. While we started with our industry-leading vendor management platform, our portfolio offerings have evolved to feature enterprise risk management, business continuity planning, compliance management, findings management, and cybersecurity management.

Products

Nvendor - Vendor Management Software

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Nvendor is a secure, feature-rich, online vendor and contract management solution that enables financial institutions to achieve and maintain regulatory compliance in their third-party vendor relationships.

Software-only vendor management products cannot cut it in today’s evolving financial landscape. Increasing industry regulations and compliance scrutiny mean financial institutions need more comprehensive support outside of software installation and user training.

Financial institutions that use Nvendor get much more than software. They also receive the benefit of leveraging our experienced team of legal, financial and technology experts who provide guidance regarding their overall risk management obligations.

The Ncontracts Vendor Management Team combines proven methodology, software, and more than two decades of legal, financial, contract, and compliance expertise to help financial industry clients assess, identify, automate contracts and reporting, and maintain critical vendor management areas.

Our Client Services Team provides personalized training on software dashboards and works to resolve any technical or account challenges clients may encounter.

These include:

  • Vendor Policy and procedures
  • Vendor Classification
  • Contract Management
  • Vendor Due Diligence
  • Risk Assessment
  • Vendor Monitoring

Ncyber - Online Cybersecurity Assessment Tool

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Ncyber is a secure online system that provides the FFIEC Cybersecurity Assessment Tool in an easy to utilize format to help financial institutions analyze their inherent risk and cybersecurity maturity levels. Ncyber integrates with the other solution sets provided by Ncontracts to improve inefficiencies and accuracy of the assessment.

With Ncyber, any financial institution can collaborate internally to assess their risk and access robust reporting.

Nrisk - Improve Risk Management Processes

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Nrisk is a secure, online risk management solution that enables financial institutions to continuously measure financial and non-financial impacts by location, department, business process, application, or line of business. Nrisk simplifies the risk assessment process using natural language navigators and wizards that guide users step-by-step through the process of evaluating risk and related financial exposures. Nrisk also comes preloaded with over 2,000 risks and 1,500 controls covering all areas of your institution.

Free December Webinar! Tracking Exam and Audit Findings

Employee at a Company (USA)

You are invited to our December webinar discussing best practices for tracking and avoiding exam and audit findings. Register for free today! If you are not able to make it to the live event, the recording will be available for download afterwards.

Standard compliance protocols are set to ensure that processes are followed by management and employees, internal audit, external audit, and government review. In spite of those checks and balances, examiners and auditors uncover deficiencies in your processes, and it falls to your team to resolve them. These issues can be the proverbial ‘hot potato’ on who takes the necessary action on the findings. It’s common for the findings to revolve around third-party risk, business continuity issues, and compliance areas. This webinar will address:

  • The dangers of only using Excel spreadsheets to manage findings
  • Best practices for policies and procedures to avoid findings in the first place
  • How to track to guarantee complete remediation of findings
  • The benefits of testing your remediation to ensure changes take effect
  • Best practices of vendor management, business continuity planning, and compliance to help your financial institution avoid findings

Register Today!

    Free November Webinar! How to Leverage SOC and SSAE 18 Reports

    Employee at a Company (USA)

    You are invited to our November webinar about leveraging SOC and SSAE 18 reports in every department of your FI. Register for free today! If you are not able to make it to the live event, the recording will be available for download afterwards.

    Vendor management is typically overseen by one or two people at the financial institution, but actually every employee who outsources services is responsible. Do your colleagues know how to read, review and use SOC and SSAE 18 reports? Can you teach them how to follow these and other important vendor management practices?

    In addition to assessing your critical vendors’ IT security controls, you have to look down the line at your vendors as well as your vendors’ critical vendors. Luckily SOC and SSAE 18 reports eliminate that problem for financial institutions that know how to interpret these critical vendor due diligence documents and integrate it into their vendor and enterprise risk management programs.

    This webinar will show you and your colleagues the best way to gain efficiencies by helping you:

    • Define how these reports scope out inherent risk
    • Recognize fourth-party risk
    • Understand how SOC and SSAE 18 reports assess the appropriateness of IT security internal controls
    • Discover what these report results mean for your bank’s IT security and vendor management
    • Devise strategies for analyzing data from longer and more complicated audit reports
    • Communicate the importance of these reports to other department heads who may not be adept at risk management processes

    Register Today!

      The Human Side of Vendor Management

      Employee at a Company (USA)

      Good afternoon, Bankers! Today we will discuss a better way to select and work with your vendors. This post originally appeared on the Ncontracts blog.

      The Human Side of Vendor Management

      How taking a page from human resources can improve vendor relationships - and results

      Service vendors are valuable resources that should be carefully managed. Successful financial institutions are finding that managing their vendors like their personnel leads to mutual success...

      READ THE FULL PDF: Download the attached PDF

        Free October Webinar! Fintech Disruption & Risk: Leveraging ERM to Manage Disruption in the Marketplace

        Employee at a Company (USA)

        You are invited to our October webinar discussing Fintech disruption and risk. Register for free today! If you are not able to make it to the live event, the recording will be available for download afterwards.

        With fundamental changes occurring in our industry from peer-to-peer payment to online mortgage companies, the financial services sector is undergoing tremendous changes. How do these changes impact your organization’s strategic plan for growth? How does one plan in a market that is being disrupted by technology, changing customer demands, and a volatile regulatory environment? Knowing the answers to these external factors can make a huge difference when asking key questions. For example, will spending more in marketing really create more client demand?

        In this webinar, you will learn how to factor external circumstances into your enterprise risk management model, including:

        • How to identify key assumptions
        • How to identify risks from market assumptions
        • How to define and implement controls on these market assumptions

        By using case studies, you will hear best practices to get more out of your enterprise risk management programs to create better results.

        Register Today!

          Free September Webinar! Vendor Management Includes Vendor Selection: How to Shop for the Right Vendor

          Employee at a Company (USA)

          You are invited to our September webinar discussing vendor selection. Register for free today! If you are not able to make it to the live event, the recording will be available for download afterwards.

          September typically kicks off the budget planning season for the coming year, and you and your colleagues may be asked to start the process to choose a new vendor. With the 5 P’s tenet of Proper Planning Prevents Poor Performance, we’ll share our best practices to map out the methodology necessary to select the right vendor – and for the right reasons. Some items covered will include:

          • Conducting a needs assessment for the vendor/program that coincides with the FI’s business and operational objectives
          • Identifying key stakeholders internally for consensus building prior to the onset of the project
          • Building a list of possible vendors
          • Writing an RFI, RFP and/or RFQ as well as interview/demo questions
          • Creating a vendor evaluation scorecard as well as SLAs
          • Deciphering vendor due diligence packages and drafting contractual language
          • Saying ‘no’ to the vendors not selected - with feedback
          • Rolling out a successful onboarding/implementation plan

          This webinar will be chock full of tips that will help you effectively deal with both potential as well as existing vendors with your outsourced technology platforms.

          Register Today!

            Join us next week! Vendor Policy: Solving the Mystery of Classifying Vendors

            Employee at a Company (USA)

            You are invited to our August webinar discussing vendor classification. Register for free today! If you are not able to make it to the live event, the recording will be available for download afterwards.

            If your vendors are labeled or classified solely by dollar amount, you may be in for a surprise. The amount you spend on a vendor, may not correlate to the risk that vendor poses to your institution. There are many factors that you have to consider when labeling a vendor, such as GLBA Information, the financial and operational effects on the institution, if the vendor were unable to provide services and the ability to replace a vendor, which should be included in your Third-Party Risk Management Policy and Procedures. All vendors are not created equal. It’s easy to try to categorize them using broad terms, but that may be too vague to be effective. This webinar will help you with best practices for classifying vendors within a comprehensive management policy for your third-party risk program. We will discuss:

            • Regulatory guidance and requirements for labeling and classifying vendors
            • What criteria should you be using to achieve this task
            • Too broad or too narrow – What you should include in your Policy and Procedures

            Register Today!

            • Manager at a credit_union ($66MUSA)

              Thank you Rachel, that was a very good and very informative webinar. I encourage everyone to take the time to listen in on Michael's monthly risk management webinars. He's a great speakers and they are always very informative.

              Your Vendor Shortlist is Not a State Secret

              Employee at a Company (USA)

              Good afternoon, Bankers! Today we will discuss a smarter way to shop around for vendors. This post originally appeared on the Ncontracts blog.

              Your Vendor Shortlist is Not a State Secret

              Keeping it to yourself can only hurt your institution

              Your financial institution is in the market for a new vendor. You have a shortlist of potential partners. Now do something revolutionary with it: Let the vendors know who they’re competing against...

              READ THE FULL PDF: Download the attached PDF

                Preventing the Top 3 Vendor SLA Mistakes

                Employee at a Company (USA)

                Good afternoon, Bankers! Today we will discuss SLA mistakes and how to avoid making them. This post originally appeared on the Ncontracts blog.

                Preventing the Top 3 Vendor SLA Mistakes

                Service-level agreements can be one of the most effective tools in a financial institution’s vendor management arsenal, but too many institutions make major mistakes when crafting SLAs...

                READ THE FULL PDF: Download the attached PDF

                  Compliance Emergency Room: Tracking Exam and Audit Findings

                  Employee at a Company (USA)

                  Good morning, Bankers. Today we are discussing compliance programs within financial institutions. This post originally appeared on the Ncontracts blog.

                  Compliance Emergency Room

                  Tracking Exam and Audit Findings

                  But what happens when a bank’s compliance program has an emergency? Too often, it doesn’t get the attention it needs, and the consequences can be dire...

                  READ THE FULL ARTICLE: Download the attached PDF

                    When Third-Party Vendors Mean Quadruple the Risk

                    Employee at a Company (USA)

                    Good afternoon, Bankers. Today we are discussing the hidden risks behind fourth-party vendors. This post originally appeared on the Ncontracts blog.

                    When Third-Party Vendors Mean Quadruple the Risk

                    How fourth-party vendors may be costing your institution

                    Are you fully measuring risks and costs? If your vendors are outsourcing, you may be underestimating your exposure to fourth-party vendors...

                    READ THE FULL ARTICLE: Download the attached PDF

                      Four Ways to Ensure Your Vendors Are Prepared for Disaster

                      Employee at a Company (USA)

                      TGIF, Bankers! Today we are discussing how disasters affect both you and your third-party vendors and how to prepare your BCP for both. This post originally appeared on the Ncontracts blog.

                      Four Ways to Ensure Your Vendors Are Prepared for Disaster

                      You believe your institution is prepared for a disaster—but are your vendors?

                      READ THE FULL ARTICLE: Download the attached PDF

                        Last Chance to Register! Lessons Learned: What a First-Hand Account of 9/11 Can Teach Us About Business Continuity Planning

                        Employee at a Company (USA)

                        Don't forget - you are invited to our July webinar discussing the impact of BCP on 9/11. Register for free today! If you are not able to make it to the live event, the recording will be available for download afterwards.

                        On September 11, 2001, Lt. Col. Darling worked for the White House Military Office, Airlift Operations Department. It was in this position that he supported the President, Vice President and National Security Advisor in the underground President’s Emergency Operations Center and witnessed unprecedented leadership and decision-making at the highest levels of our government. With this life-changing attack on our nation, Lt. Col. Darling saw first-hand how imperative it is to have proper planning in place in the event of a disaster.

                        This special joint webinar will showcase the compelling parallels in planning for and executing on business continuity planning and disaster recovery while Darling shares his story. Key takeaways include:

                        • The role of leadership in a crisis – and how to adapt when the leader is absent
                        • Determining how much training/planning is enough
                        • Best practices for crisis decision making
                        • Understanding the difference between business continuity planning and disaster recovery – and putting plans for both in place

                        Register Today

                          FS-ISAC: Third Parties “Still a Big Risk”

                          Employee at a Company (USA)

                          Good morning, Bankers! Today we are discussing the findings in the FS-ISAC's June Risk Summary Report. This post originally appeared on the Ncontracts blog.

                          FS-ISAC: Third Parties “Still a Big Risk”

                          Financial institutions need to continue to pay close attention to third-party access points, control objectives, reporting, monitoring, and gap analysis for the foreseeable future, according to an article in the Financial Services Information Sharing and Analysis Center’s (FS-ISAC) June Risk Summary Report...

                          READ THE FULL ARTICLE: Download the attached PDF

                            Wells Fargo Scandals: Re-Established 2018

                            Employee at a Company (USA)

                            Hello, Bankers! Today we are discussing why Wells Fargo is back in the news! This post originally appeared on the Ncontracts blog.

                            Wells Fargo Scandals: Re-Established 2018

                            Barely a month after launching its “Re-Established” ad campaign with ads about “Earning Back Your Trust”, Wells Fargo is in trouble again. This time it’s settling Securities and Exchange Commission (SEC) charges for violating its own internal policies...

                            READ THE FULL ARTICLE: Download the attached PDF

                              Free July Webinar - Lessons Learned: What a First-Hand Account of 9/11 Can Teach Us About Business Continuity Planning

                              Employee at a Company (USA)

                              Join us for our July webinar! Lt. Col. Darling discusses critical lessons learned on 9/11 and what they teach us about BCP - whether we are leading a bank or the United States of America. Register for free today! If you are not able to make it to the live event, we will send you the recording afterwards.

                              LESSONS LEARNED: What a First-Hand Account of 9/11 Can Teach Us About Business Continuity Planning

                              On September 11, 2001, Lt. Col. Darling worked for the White House Military Office, Airlift Operations Department. It was in this position that he supported the President, Vice President and National Security Advisor in the underground President’s Emergency Operations Center and witnessed unprecedented leadership and decision-making at the highest levels of our government. With this life-changing attack on our nation, Lt. Col. Darling saw first-hand how imperative it is to have proper planning in place in the event of a disaster.

                              This special joint webinar will showcase the compelling parallels in planning for and executing on business continuity planning and disaster recovery while Darling shares his story. Key takeaways include:

                              • The role of leadership in a crisis – and how to adapt when the leader is absent
                              • Determining how much training/planning is enough
                              • Best practices for crisis decision making
                              • Understanding the difference between business continuity planning and disaster recovery – and putting plans for both in place

                                Becoming Unbreakable: Why Business Continuity is Critical for FIs

                                Employee at a Company (USA)

                                Hello, Bankers! Today we are discussing the importance of BCP to the overall health and longevity of your institution. This post originally appeared on the Ncontracts blog.

                                Becoming Unbreakable: Why Business Continuity is Critical for FIs

                                Effective business continuity plans (BCPs) are essential for any business but especially critical for financial institutions. Though they vary from bank-to-bank (or credit union), the fundamentals of retail banking are the same...

                                READ THE FULL ARTICLE: Download the attached PDF

                                  Don't miss out! Free Contract Management and e-Signature Webinar

                                  Employee at a Company (USA)

                                  You are invited to our June webinar discussing the benefits of automating e-signature and contract management and its importance in managing third party risk. Register for free today! If you are not able to make it to the live event, we will send you the recording afterwards.

                                  Lost in Space: The Benefits of Automation in New Worlds of Contract Management and e-Signature

                                  Danger, Will Robinson! Stay out of harm’s way! Is that sentiment present at your financial institution, with unseen problems lurking with all the contracts in each department? The contract problems vary: outdated templates, multiple versions in circulation, no monitoring of renewal dates, no central repository, lack of compliance/due diligence as well as service level agreements. And in addition to that, there’s the issue of e-signature and how contracts are finalized. And if these challenges do exist in your financial institution, who wants to spearhead these process changes? This workshop will address:

                                  • The evolution of electronic signatures and documents
                                  • How best to utilize e-signature throughout your financial institution
                                  • Addressing regulatory compliance for e-signature
                                  • Assessing the situation of your contract management and signature workflows
                                  • Best practices in the evolution of the contract, i.e. drafting, negotiating, finalizing, enacting
                                  • Insights on the benefits of automation to gain control of your fiduciary responsibilities through contracts
                                  • The importance of managing third party risk by automating and capturing the data

                                  By automating e-signature and contract management, you’ll have seamless workflows that protect your financial institution – here and beyond!

                                  Register Today

                                    The Perps Behind Cyber Crime May Not Always Be Who You Think

                                    Employee at a Company (USA)

                                    Happy Friday, Bankers! Today we are discussing cyber crime. This post originally appeared on the Ncontracts blog.

                                    The Perps Behind Cyber Crime May Not Always Be Who You Think

                                    Have you heard of social engineers? You may imagine them as professionals who bring people into fellowship for the greater good, but that's not even close...

                                    READ THE FULL ARTICLE: Download the attached PDF

                                      What is Vendor Management? 7 Tips for Vendor Management Success

                                      Employee at a Company (USA)

                                      Good morning, Bankers! Today we are discussing best practices for successful vendor management. This post originally appeared on the Ncontracts blog.

                                      7 Tips for Vendor Management Success

                                      Vendor management is the process by which an organization's third and fourth-party vendor contracts, expectations and business dealings are organized within a single system, making it easy to find, report on and edit vendor agreements. When looking for ways to achieve vendor management success, here are some pointers...

                                      READ THE FULL ARTICLE: Download the attached PDF

                                        Have a Service Level Agreement (SLA) for Every Vendor

                                        Employee at a Company (USA)

                                        Good morning, Bankers! Today we are discussing the importance of Service Level Agreements (SLAs). This post originally appeared on the Ncontracts blog.

                                        Have a Service Level Agreement (SLA) for Every Vendor

                                        In the world of vendor management, there are very few things that can hurt your financial institution more than declining vendor financial performance. When this happens, be on the lookout for unforeseen drawbacks...

                                        READ THE FULL ARTICLE: Download the attached PDF